The phone number is 0870 708 26 27 , then choose option 2 then option 1.
The User IDs and PINs are set up as follows:

UserID 0001# , PIN 1111# or
UserID 0002# , PIN 2222# etc

It then prompts you for a site identification. These have been set up as :
0001 (7 digit meter)
0002 (8 digit meter)
000001 (4 digit meter)
000002 (5 digit meter)

The system then prompts you to enter a variable length (depending on the site ID you selected) meter read, which it then reads back to you and asks for confirmation before storing the read in the database. The demo system then offers you the choice of entering another meter read or hanging up.

Things to note:
The software can be easily customized to prompt for different forms of identification, and can collect and store additional information such as dates, times and meter read type (Gas, Electricity, Water, etc.).
It can optionally read back the site names using either a computer synthesized voice (TTS - Text To Speech) or pre-recorded prompts.

The demonstration system performs limited validation, only checking that you enter the required number of digits relevant to the site's meter. Business logic to validate the input in other ways can be included if required.

The demonstration system stores the number of meter dials with each site and prompts the user accordingly. If this information is not available, we can accept any length input. You can choose whether to end each input with a hash key or not. The hash key is useful, but not required, to terminate data input that could be of variable length.

The meter read / data collector is available as a complete outsourced solution. IVR Solutions are able to provide a system hosted on our own dedicated hardware for you, where your only involvement would be to receive a daily/weekly email with your data in an agreed format, and sending to us any static data that is required by your application.

A rented solution removes the need for you to supply a PC, Dialogic voice processing card, telephone lines, IVR software licence and software customisation. The data that we can supply could include the date & time of each call, the user submitting the data, the site ID, meter read type (Gas, Electricity), the meter read and anything else that you wish us to collect.

The voice prompts that you hear were recorded by a colleague and are in no way 'professional', but are adequate for demonstration purposes.

Please contact us at info@ivr-solutions.co.uk
or call 0870 708 26 27 for further details.